We cover most of North, West and Central London — including Barnet, Brent, Camden, Ealing, Enfield, Hammersmith & Fulham, Haringey, Harrow, Hillingdon, Hounslow, Islington, Kensington & Chelsea, Lambeth, Waltham Forest, Wandsworth and Westminster — as well as nearby areas such as Hertsmere, Three Rivers, Watford and surrounding towns.

Bookings are made through our online booking page. If you need help, contact us on 07554 337832 or admin@velourdetailing.co.uk.

We need to park our van within 5 metres of your vehicle with reasonable space to work around it. You are responsible for ensuring suitable space so the service can be performed safely.

Not necessarily — we only need access to your keys so we can move the vehicle if required.

No — our van is fully equipped with water, power supply and professional detailing products.

We mainly detail cars and vans, but we can work on most vehicle types — just ask.

Yes — we use biodegradable products such as Bilt Hamber Touch-Less which are safer for the environment and your vehicle.

Most services can continue in normal weather conditions. The only exception is our Showroom Treatment, as machine polishing requires dry conditions.

It depends on the service. Our shortest service takes around 1 hour, while our longest can take a full day. Each service page shows an estimated duration.

You can cancel or reschedule anytime if you provide at least 24 hours’ notice. Cancellations are refunded in full minus a 5% admin fee. Bookings are non-refundable within 24 hours of the appointment.

Yes — bookings must be paid for in advance. This protects our business from no-shows and fraudulent bookings.

We only accept online card payments.

Yes — contact us if you need something specific. Our packages are simplified to make choosing easier, but we can tailor services to your requirements.

Yes — we regularly prepare leased vehicles for return. We can improve interior and exterior presentation, but we cannot repair dents or deep scratches in the bodywork.

Absolutely — get in touch to discuss fleet or commercial requirements.

Yes — these are available as add-ons for lower-tier packages and included in higher-tier services.

Yes — we’ve worked on everything from construction vans to off-road vehicles. Just let us know what we’re dealing with.

Yes — but these surfaces already have protective layers and may require different care. Standard polishing, clay-barring or sealants may not be suitable, so we always assess first.

Yes — detailing is perfectly safe for EVs and hybrids.

Yes — we hold public liability insurance up to £1 million.

Yes — as long as we are legally permitted to be there by the property owner or local authority.

It depends on your goals: Regular upkeep: every 4–8 weeks (Executive or Prestige), Enhanced protection: every 6–12 months (Showroom Treatment). Usage, mileage and storage also matter.

Definitely — professionally detailed vehicles sell faster and for more money. Various marketplace studies show buyers pay 10–15% more for well-presented cars.